Action Glass

Step-by-Step guide to Window Glass Repair


We offer 24/7 emergency glass repair and replacement service for your windows, doors and shower screen requirements.


Qualifed experienced team of installers to restore your security and your peace of mind.


Quick response for all windows, doors and shower screen installations, repairs and replacements.

Action Glass

Step-by-Step guide to Window Glass Repair

Step-by-Step guide to Window Glass Repair

Broken glass window

Nothing sends a shiver up your spine more than the sound of shattering glass. 

Whether you’ve accidentally broken a glass window, or you’ve stumbled across a smashed window, it’s an unpleasant feeling. However, it’s not something to dwell upon – you need to get it fixed fast.

If you believe the broken window could be an act of crime, make sure you call the WA Police first on 131 444. 

If the shattered window is purely accidental, this step-by-step guide to window glass repair will help organise your glass replacement and safely secure your property.

Leaving a broken window unattended means your residence is open to the elements and potential intruders. The last thing you want is further damage. 

So, what’s the first step to repairing your glass window?

Step 1 – Assess the broken glass

Inspecting broken window

Broken glass can occur in many areas around your home or business. The most common is via an external window; however, we have seen a rise in damaged glass balustrades, glass shower screens, splashbacks and glass doors.

Once you’ve assessed the damaged structure, you’ll want to get it fixed as soon as possible. Even in the middle of the night, you can call 24 hr emergency glass repair

If you don’t need to touch the glass or the fragments that are on the ground, leave them. The team from Action Glass will dispose of any glass shards and clean up the mess. If you have children, block off the area so that they can’t accidentally stumble onto the broken glass. 

If your window breaks or shatters during a storm and excessive water is damaging your property, you may decide to safely secure the window. In this instance, try to seal the damaged area with wood (preferably plywood) or heavy plastic (like a tarpaulin). Make sure that you are wearing thick protective gloves, boots and eyewear if you’re attempting this. Having access to this equipment is not always possible, so if you’re in doubt about what to do, call the Action Glass 24 hr emergency line.

Step 2 – Details and cost of the window repair

You’ll need to provide an accurate description of the cracked or broken window, including approximate size and location within the property. This information will also be used to create your quote.

The cost of your replacement window depends on a few factors:

  • Size of the glass
  • Location 
  • Thickness of the glass
  • Time of repair

All glass replacement and glazing services from Action Glass adhere to Australia Safety Standards. If you haven’t had your windows replaced in a while, your new glass may be thicker and more durable than it was previously. 

If the damaged area is secured and you wish to explore other options, like double glazing or new aluminium frames, request a quote before you book your replacement glass. 

Step 3 – Repairing your glass window

Installing new glass window

Once you’ve given the ok to proceed with your window repairs, the team will be out immediately to replace the glass. Make sure that you choose a glazier that’s reputable and experienced, and only installs premium products.  

Shattered glass isn’t the only reason to replace your window. Often, older windows begin to deteriorate and become problematic.

Some issues to look out for include:

  • Water leaking around the edge of the frame
  • Fogged up glass – this can occur due to condensation in older double or triple glazed windows 
  • Drafts in winter – may indicate that the window has a crack or failed seal around the frame 

If you need expert advice on any glass repairs, contact Action Glass. Since 1969, Action Glass has been the trusted supplier to homeowners, businesses and councils all over Perth and WA.

A team member is always ready to answer your questions, and all products come with a full customer satisfaction guarantee.

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